I have cancelled my package and I keep getting messages to ask for the equipment to be returned, I am out of the country but booked collection for Nov 22nd, now being threatened with a £40 fee - can someone from Virgin help. Our VAT number is 591819014. Telling me I need to return my Hub to avoid having a £40 charge on my account. I've now been sent an SMS message from 07860 041003 saying: Hi, it's Virgin Media. Our Products. If you don't pay that bill then it's just like any other bill from any other company. Options. on 30-10-2022 08:03. You can also ask our friendly recruitment team any questions you may. Terms and Conditions – PAYG Mobile. The 1st retention person told me that the best they can offer me to keep me is actually £35. 50) and extra HD box worth £6. ago. We'll telling you select long it takes, what you'll need, and thing to expect. Reviews from Virgin Media employees about working as a Collection Agent at Virgin Media. Step 3 - Label the box – a letter came with the. Help? I'm getting emails and messages claiming to be from Virgin saying that ContactEngine will be collecting my equipment. 0k per year. Joining in. Early Disconnection Fees- PAYM & SIM Only Contract. on 15-11-2022 15:14. The Virgin Media team" So, based on that text and email, a week later I took the equipment along to a recycling centre (you're not supposed to dispose of electrical equipment in your rubbish and it seemed like an expensive piece of kit to simply throw away, so recycling centre it was!). Ilford. It is strange how the shops near by to you aren't accepting our equipment; it isn't something we're aware of. We would like to show you a description here but the site won’t allow us. Manage Your Account. The answer is yes. Chances are they'll flunk handling the complaint, but then you. Simply press 1 when you get through to the automated menu, and you'll be put through to. You should receive an email confirming the returns though 🙂. I was sent a final bill which included an Early Disconnection. Go to Virgin Media support. I have recently left Virgin Media due to moving to an area where you have no presence. Stream from Virgin Media. Joining in. Report this profile Report Report. I'll pop you over a PM now so I can take some details and look into arranging a collection for youApply to Virgin Media jobs now hiring in Birmingham B11 on Indeed. Although I moved recently I've already returned the old equipment. 10 for an account that was cancelled, the sim card contract finished on 16th July and I cancelled 1 month before, I wasn't transferring the number. This means that customers who have old Virgin Media equipment, that we can’t redeploy, canReturning Virgin Media Equipment in Virgin Media: TiVo® service 09-07-2023; Recycle old media box turned to collection - confused in Virgin Media: TiVo® service 20-03-2023; Returns in Virgin TV V6 10-02-2023; Netflix signed out after two weeks saying restart membership in Stream from Virgin Media 16-01-2023Virgin Media Verified account. co. Naturally nobody turned up to collect the box and I've waited in all day. Any remaining balance will be applied to subsequent bills until the credit is used. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. You’ll be provided a set number of homes to. We’ll be in touch within the next 3-5 working days. . I have requested a collection of my equipment three times and to date you have failed to turn up twice. Apply to Virgin Media jobs now hiring in Brands Hatch on Indeed. This is currently one of the most affordable. My last contact with Virgin on this matter was in Dec22: I filled out a complaint form, asking to be contacted by email. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. £25. Cost of living crisis. If there are you can book an engineer online too. Pay not so good for. Forum Team. Virgin media you are beyond useless. You may choose to receive a paper bill instead. My son gave me authority to deal with this on his behalf. Options. I'm sorry to hear about the issue you're having with the returns kit. You'll be the person who collects our equipment from active or disconnected customers premises. Debt collectors have now made contact for payment. Whether you have a fault with your service that needs fixing, or you’re just having Virgin Media installed, we’ll send you one of our engineers at no extra cost*. I have cancelled my package and I keep getting messages to ask for the equipment to be returned, I am out of the country but booked collection for Nov 22nd, now being threatened with a £40 fee - can someone from Virgin help. No one turned up, and I tried for 2 hours to get through to virgin yesterday by phone. Excludes Essential broadband customers from 10 November 2022. I have emailed Virgin back to send me a return label but have heard nothing for over a week. In your shoes I'd raise a written (postal) complaint, demanding the company refund the charge, that VM collect the equipment on a day of your choosing giving them two working weeks notice - failing which you will dispose of the equipment, and that VM pay compensation of say £60 for the repeated failure to collect the equipment and wrongfully charging you for failure to return. We offer the full kit and caboodle – Broadband, TV services. Hi there, I wasn't sure which section to post this under, so hopefully, it will get to the right person. We're updating your Emergency Backup Line. Here’s the timeline (not in chronological order): 1) 21/6 The day the broadband contract ended and I was promised a return packa. Skip to main content Accessibility Helped . Raise a written complaint, asking for them to refund the forty quid, and pay you £26. We deliver over 140,000 home visits annually in the Republic of. 150 free from your Virgin Media phone or 0345 454 1111 from any other phone line. We would like to show you a description here but the site won’t allow us. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. I am not prepa. Introducing the My Virgin Media app . Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed. Join to view profile Virgin Media. The Collections Agent role is open to everyone - simple. And if I ask virgin via watsapp they say to phone but I have a baby and I don’t have much time to sit in. 1,046 reviews from Virgin Media employees about Virgin Media culture, salaries, benefits, work-life balance, management,. Our customer service team is available to help you 24/7. Hi, I returned my equipment to Virgin earlier this month with all the 3 pieces of equipment enclosed in the packaging I received. I will send you a private message now, so I can get something arranged for you. If the equipment is not returned within 15 days our collections team will be in touch to arrange an appointment to collected. Ultra HD: Requires a Stream box from Virgin Media, and 4K-compatible TV to. Many of the electrical and electronic items that we throw away can be recycled and reused – saving both natural resources and removing the environmental and health risks associated with sending this to landfill. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. 22-08-2023 09:32 - edited 22-08-2023 09:36. com ) to arrange an appointment for collection team to come round and pick it up. Call us on 150 from your Virgin Media home phone or 0345 454 1111* from any other phone. They provide telephone, television and internet services. We. Make sure you get proof of collection, in case VM claim they haven't received it, then charge for the unreturned equipment. com, the worlds largest job site. Following the installation and verification of its functionality, you can browse the web or. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Final payment in Collections. Customer Premise Equipment Collections Officer at Virgin Media Manchester Area, United Kingdom. I have recently been contacted by a debt collection agency who say they are collecting a debt that I owe to VM! Now this apparently comes from two sims I purchased back in October 2020. They'll text and email you with a delivery date and provide you with a tracking reference number. Virgin are stating the equipment is worth £40 charge yet cannot be bothered to collect so they can avoid refunding monies due to me. Thank you for your post and welcome back to our community forums. 1 ACCEPTED SOLUTION. Virgin Media have a long and proud history of serving the community with products and services which enable people to stay connected. com asking me to book a date for my equipment to be returned. Activating any extra services, such as V+ or On Demand. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Committed to add value and raise. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer. m. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. D01 C9W8You will be asked to return any Virgin Media equipment, such as routers or set-top boxes, after you cancel your services. Account - Mobile. How does it work? When you disconnect or change your services we'll send you a pre-paid postal returns. Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. We would like to show you a description here but the site won’t allow us. Hiya, not sure how helpful this is, I literally just used the link that was kindly provided here to generate a return label to VM, and then sent my stuff back that way with a letter + contact info enclosed. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. Solved: Hello all, I have booked a collection with the collections team to come around and pick up my equipment. £25. Public Sector Queries. Job description from Virgin Media Salary: £27,500. I wouldn't worry, legally you've returned the hub when you hand it to their delivery service. Call us from a textphone on 18001 0345 454 1111. Assertive management of operations employing a rational and proactive approach, prioritising work stream as required. I get no refund, no apology. Wrong equipment sent for hub 5. Bob. From £ 38 a month. If we do, we’ll either text or email you (from [email protected] a nice wee collection of hubs here, would a nice forum team member help in sending out the return packaging for 2 separate old accounts here please. Returning equipment. Please join me on private message so I can locate your account and pass account security. Services and installation of equipment may vary subject to government advice on COVID19. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 28 December 2011 at 1:11PM. You’ll be provided a set number of homes to visit per day through a handheld mobile device. on 26-12-2022 00:50. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. Updated 18 Jul 2023. Alternatively, contact CollectPlus for help sending your package. com, the worlds largest job site. I was assured that I would not be billed the £40 (I'm owed £72 as a. It is unclear when services will be restored, but Virgin Media is working hard to fix the issue as soon as possible. During this time, any reminders would continue to be sent as these are pre-scheduled. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. This is what’s known as being a member of the Distributor Take-back Scheme (Virgin Media Ltd 9585). Worked with Harmonic NMX for HD/SD encoding & Simulcast/transcoding. The Bahrain Grand Prix is on Sunday, signalling the start of another thrilling season of Formula One racing on Sky Sports. Posting some photos of the issue on here may help the VM forum team respond but someone will need to move your topic to another forum as the VM forum. We returned our Virgin Media Equipment in July 2022, we received a confirmation message saying that an item had been missed. On our wavelength. By phone: 0345 454 1111 or 150 from a Virgin Media landline and 789 from a Virgin Media Mobile. A €60 fee. co. You may choose to receive a paper bill instead. I have cancelled my Direct Debit and would appreciate not being threatenedTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. We would like to show you a description here but the site won’t allow us. Customers can also get in touch via Live Chat or by filling out a web form on the complaint section on Virgin Media’s website. Outside Canada +1-416-348-1892 This call is free from your Virgin Plus phone. Tell your new landlord If you’re moving to a rented home you’ll need to tell us so we can check your new landlord is happy to have Virgin Media services at the property. businesssupport@virginmedia. richardsch. Chop and change TV, broadband and phone services to create the perfect deal for you. Thanks for posting on the Community Forums. installation time, give us a call. You'll be provided a. I returned my Virgin media equipment to an O2 store (have the receipt) on 27. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi everyone, I’ve been receiving calls from either +44 20 7059 4000 or +44 800 408 9340 on a daily basis and reportedly coming from Virgin - 5232252. Posted 7:20:44 PM. New around here? Check out the do's and don'ts, in our Community. However they've now returned to attempting a physically collection first, but still offer postal returns if this isn't convenient. Built and led team committed to achieving goals through energetic engagement, positive mindset and consistent work ethic. It has to be. Apologies for any inconvenience. Early Disconnection Fees- PAYM & SIM Only Contract. Regional Customer Premise Equipment Collections Manager Job at Virgin Media – Sutton Function: Customer Contact Closing Date:27/01/2023 As a Regional Customer Premise Equipment Collections Manager, you’ll manage daily operations of collection team within designated areas, driving returns of CPE from disconnected customers. Then enter your email address, and click on email me my new label and follow the instructionsReturn kit packaging not sent. At this point I sent all my equipment back to virgin (2 tv set top box's. , staff badge ID no. Unfortunately I do not have the original packaging, can I just hand over the Hub 4 in a carrier bag? Do I also need to return the coaxial and ethernet cables? Thanks in advance, Eduardo collection return 0 Kudos Reply To find your nearest collection point, just go to recycle-more. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Collections Agent professionals rate their compensation and benefits at Virgin Media with 3. Also when I followed the instructions and peeled off the original address. Peel off this label sticker and place. This promotion means you won’t pay the usual setup fee of £35. Imagine my surprise then when I today received an email from another debt collection agency, Oriel Collections, for the very same amount. Hi all,. Unique you've got your equipment home, her may need some aid setting she. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. 1 The parties: The Services covered by this Agreement are provided to you by Virgin Mobile Telecoms Limited, trading as Virgin Mobile, (part of the Virgin Media Group) (registered in England company number 3707664). Work in a variety of settings, such as educational institutions, museums, and corporations, and with various types of informational materials, such as books, periodicals, recordings, films, and databases. 12 months’ welcome discount on 12 month minimum term: New customers only. Hello , Thanks for responding. . on 05-01-2023 10:52 Hi Steve, You don't need to return the equipment in the original packaging, a sealed bag will be fine. The legal stuff £0 Setup: included on broadband & phone packages, Big bundle, Big bundle + Pick(s), Bigger bundle, Bigger bundle + Movies, Bigger bundle + Sports, Bigger bundle + Sports & Movies (including Volt variants) and Ultimate Volt. Search job titles. Thanks Alex, due to the advice I received on here, I have been able to return the equipment to Virgin with no hassle at all. Search Search. uk. We're here to help get to the bottom of any telephone faults if your landline's not working properly, and get things fixed and working as they should. About Virgin Media. And finally, if you’re moving home, you need to close an account due to bereavement or critical illness or you’re worried about the cost of living - check our pages for more help, you do have other options rather than cancelling. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Learn about Virgin Media culture, salaries, benefits, work-life balance, management, job security, and more. I also got an email saying that they have the returned goods but are now including a Virgin WiFi Booster and a Virgin Ethernet Booster. Accordingly, the Virgin Media network in Liverpool is currently down, causing disruption to some customers. happyhippo207 • 3 yr. Experience Collections Advisor Virgin Media. Termination date 6 April. I had an email -. Virgin Media have a long and proud history of serving the community with products and services which enable people to stay connected. You don't need to return ethernet or HDMI cables or remote controls. Any remaining balance will be applied to subsequent bills until the credit is used. Waited in all day only to get an SMS in the late afternoon saying their vehicle had an issue and wouldn’t be collecting. 5k per year. com, the worlds largest job site. In that case you'll end up with VM. The role will also include administrative and adhoc process activity dependant on Business requirements in meeting overall goals of the Collections team. Also keep the receipt that you are given for tracking purposes. Virgin Mobile - Other legal stuff from 17 June 2022. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. I had a text message last month saying a collector was in my area. Returning some Virgin Media kit? We’ll show you how to put together your packaging and get everything wrapped up, so it reaches us safe and sound. ) Some past topics have described long delays. Installing new equipment, such as a new router or set-top box. Are you looking the cancel your Virgin Media account? Getting our contract cancellation user for all queries relating to leaving Virgin Media. If you want to discuss Virgin Media products like TV or broadband, you'll need to speak to Virgin Media's customer service team. Virgin Media line rental £19 a month required. Restart your services. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. QuickStart, set up and connections. All customers need to do is contact Virgin Media to arrange the return. Admittedly VM might insist they haven't got it and charge you £40 or so, but in that case you complain, if they don't immediately back down you escalate to the Ombudsman and ask for repayment of the equipment charge. My Virgin Media . 1) Yes RJ11 plug to BT socket is the adapter. Hi. Apply to Virgin Media jobs now hiring in Tilbury RM18 on Indeed. They said it should be 30 days to return so basically I have the entire month of Feb. 0800 408 9340 is a legit Virgin Media retention department number, I cancelled my 18 month contract 30 days before it ended and got calls from 0800 408 9340 and 0203 743 6946 offering me a deal to recontract. This depends on the equipment you want to recycle. Equipment must not be resold, transferred or otherwise distributed for commercial purposes. Today I have received a letter from debt company bpo collections asking for £20. I have now received the returns pack with the silver terminator cap I’m supposed to put on the Virgin media wall socket. so i obviously refused that and went onto the 2nd person, they told me that £31. Launched in November 2020, our Essential broadband packages provide a range of affordable options including Essential broadband (£12. £35 setup fee applies*. 0345 454 1111 – if you’re calling from any other phone. Scroll down and click on create new label. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Switched On Families. IT Department. Skip to main content Accessibility Help . This is absolutely diabolical service. It is strange how the shops near by to you aren't accepting our equipment; it isn't something we're aware of. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to. Posted 7:21:49 PM. Broadband, TV and phone customers 150 free from your Virgin Media phone 0345 454 1111* from any other phone line Mobile customersRe: Returning equipment. My son gave me authority to deal with this on his behalf. They’re super knowledgeable on all our products and services. co. Having read some of the posts on this forum I am worried that this is. Payment to Virgin Media: If you pay by any other means than Direct Debit, you may be charged a payment handling fee, made payable to Virgin Media Payments Ltd. Options. 3 weeks ago. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Firstly you upgrade my contract without concent, then when I complain you confirm the issues and then cut me off a month earlier that agreed. on 05-01-2023 10:52 Hi Steve, You don't need to return the equipment in the original packaging, a sealed bag will be fine. We would like to show you a description here but the site won’t allow us. In this. Find out all you need to know about contract lengths, equipment, cancellation and more. Services and installation of equipment may vary subject to government advice on COVID19. Hi @stevedh2. com) to arrange an appointment for our collection team to come round and pick it up. Virgin Media is a telecommunications company. Home Phone. ie. Drop us an email at the relevant address above with your business name and company. Reply. Options. Oct 2021 - Present2 years 1 month. Tanmoy. Build the ideal Virgin Media package for your unique needs. Virgin Media’s research also found that more than 20% of its 5. You can also use Parcel Motel to return your equipment, you will be able to. Need a little help swapping your SIM? Bring your phone, your letter and your new SIM to one of our stores and we’ll get you set up and ready to rock and roll. If. In your email, include your address, account number, area code, and other essential details. Thanks, DavidBelong you looking into cancel own Virgin Media account? Use our contract cancellation guide for all enquiries relating to leaving Virgin Media. Is it easy to cancel Virgin Media? Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. Virgin Media £250 bill credit: The Virgin Media bill credit will be applied to your first bill. Software ; Broadband ; TV ; Landline ; Mobile ; For business ; Other Stuffed. Several spam calls in the space of a 24 hour period. Customers can return. Virgin Media customers can return their equipment for free. If the equipment is not returned within 15 days our collections team will be in touch to arrange an appointment to collected. They provide telephone, television and internet services. Thank you for your post and welcome back to our community forums. Enter your details including your Account number, Name, Email Address, Mobile Number, and Delivery Address. We're concerned by the number of criminals impersonating Richard Branson, Virgin's senior management team and Virgin Group companies. Hopefully you can negotiate a deal with them that's suitable to your pocket and needs in exchange for a new contract. 2 out of 5 stars based on 20 anonymously submitted employee reviews. Whether you're upgrading, downgrading, disconnecting or leaving us, the first step is to let us know either online or over the phone Once the change is registered, our system can. Virgin Media is a telecommunications company. Here you’ll find all the help you need for Virgin Media related problems and issues. Available with M50 broadband or faster. I don’t have, have never had and now will never have a virgin media account. 9 months’ discount (£274. Why should this process be so complicated when the box has been illegally drilled into my property. Options. You can also text VM on 0753 305 1809 or speak to the team on WhatsApp on 0730 532 7112 but phone calls take priority and these methods can take 4 to 6 hours, probably longer. My last contact with Virgin on this matter was in Dec22: I filled out a complaint form, asking to be contacted by email. I don't work for Virgin Media. Virgin Media £250 bill credit: The Virgin Media bill credit will be applied to your first bill. com, the worlds largest job site. Browse Virgin Media Virgin Media Community. For service in Cantonese or Mandarin. Sutton, England. With this in mind, I have gone ahead and sent you a private message to confirm a few details. The Virgin Media kit is part of the service we provide, so we may ask you to return it (including remote controls and power cables). When asked for a receipt he replied that I'd get one via email within a few minutes of him logging the return as soon as yet returned to his van. Kudos to you all. in Managing Your Account - Cable 31-10-2022; How to get through to someone who has answers at Virgin - delayed instals and losing money in Managing Your Account - Cable 28-10-2022; Lack of consistency and coordination/update in Managing Your Account - Cable 22-10-2022Collections Team Manager at Virgin Media West Midlands, England, United Kingdom. Bound till main content Accessing Get . Once the equipment is returned to us, you'll be refunded the. I have cancelled my Direct Debit and would appreciate not being threatened To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Gateshead. Bound on haupt content Accessibility Help . Their Resolution Team emailed me in Dec22, gave me a complaint number and. A quick call to VM customer service, who confirmed that generally VM dont send out technical staff, whether it be engineers, installers or technicians to pick up. You will be part of a stores team providing a materials collection and delivery service,. on 19-01-2022 12:56. Your equipment will be delivered by the courier company, DPD. Volt. Collection of equipment issues. 6 million cable customers in the UK is an unpaid carer – and 58% of them reported feeling lonely or isolated. Salary: £25,000. If you want to contact us using our Text Relay Service, call our Text Relay freephone number on 18001 0800 052 2164. This depends on the equipment you want to recycle. They provide telephone, television and internet services. By post: Complaints, Virgin Media, Sunderland,SR43 4AA. It still hasn’t arrived! Having wasted another 1 hour 30 minutes on hold this afternoon after receiving another email threatening charging me for. I have just received my TV box and my Gig 1 router. 1. I cannot access support since I don't yet have an account number and I can't reach support by phone. All Virgin Media equipment is clearly branded. The engineer would not provide evidence that the equipment had been taken and said there would be no follow-up. on 13-01-2023 20:04. 0k per year. TV on the go. Hi all,. Alternatively, you can test your home phone services by calling our automated phone service on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. It is usually a mail returns bag or a plain flat-pack returns box. Received confirmation emails etc confirming the booking as today. 23 Aug 2021. New equipment; Options. equipment. 27/08/10 - 15:10 #5. You can contact our collector directly on 01. Sign in . To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 *. co. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Hi, I was informed that my VM kit will be collected today. Hello. Strangely, VM also doesn't know when the kit will be collected. All Virgin Media equipment, except the Stream product, require co-ax connection. I am anxious to return the unused equipment to avoid incurring any expense. Customer Care Advisor at Virgin Media London. Kate Boyman Project Manager Enville. How does it work? When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Equipment Collections Representative Virgin Media. You can order prepaid returns packaging on the following page and take it to your local collect plus store. We are not open on Saturday or Sundays. VM's policy on this is non existent - some agents seem able to get a tech to sort it via an area field manager others get nowhere and nothing happens - so its really up to you - wire cutters and a screw driver to remove the boxes or hope that something happens but dont hold your breath27500 Function: Customer Contact Closing Date: 30/01/2023 Salary: £27,500 Basic Salary: £25,000 per annum London Weighting Allowance: £2500 per annum You’ll be the person who collects our equipment from active or disconnected customers premises. Sign in or register . Automatic compensation scheme. the job is easy. uk) to request they correct the data wrongly indicating equipment. You’ll be the person who collects our equipment from active or disconnected customers premises. Alternatively, you may be charged a fee for failing to return the equipment in a timely manner. After initially thinking it might have been a defective socket, we engaged an electrician and they immediately confirmed that the socket, and wiring, were all in perfect condition. Pack up your equipment in the Virgin Media recycle kit provided. Are them looking to cancels your Virgin Media account? Use ours contract cancellation guide used all demands relationship to leaving Virgin Media. on 10-03-2023 19:57. Or iIf you have a printer you can print out your own label and return the equipment.